
St. Francis' observation still rings true today - there are two ways to get a message across. One is with words and the second is with actions. Both are powerful but I would argue that actions do indeed speak louder then words. Working with couples I am often amazed at how one partner is not aware of the "real" message that they are giving their spouse. For instance a woman is upset with her husband because he works zillions of hours at work. He tells her that this is because he wants to provide for her and give her access to the luxuries that will make her happy. The message she receives from all those dinners and evenings alone might be something else entirely. It could be:
"You don't care enough about me to spend time with me."
"I'm not as exciting as your job."
"You refusal to grant my requests to spend more time together means you don't love me anymore."
When working with couples, I will sometimes ask the wounded spouse, "What message do you get when he/she does that?" Often the other person is surprised or incredulous at the response. Why? Because most people assume that others will pick up on their motives for their behavior and agree (or that they ought to agree!). But if your spouse doesn't see it how you want or expect them to . . . look out!

It's hard to argue (though many try) with a person's interpretation of the message someone is sending them through their behaviors. Trying to change your spouse's "incorrect" message by telling them what the message "should be" won't work. Instead some sort of behavior change must be made. In my overworking husband example, the husband may not work less (the most effective way), but he will have to do something different (ex, spend more quality time with her on weekends, call her from work, hang out with her in the mornings, invite her to stop by work, etc) with his wife if wants to change the message. There is no other way.
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